Figma, Miro
5 months
UX designer
Solution
New dashboard design to detect leaks and save water wastage
Problem
Citizen’s Energy, the client of E&H has been facing water loss issues which means losing millions of gallons of water every day in a plant due to water leaks
Design impact
Reduced the unplanned downtime by 25 % with new dashboard
Increased visibility of 7+ KPI’s to find leaks effectively with the new dashboard
Dashboard redesign, Information architecture
E&H is a global leader in industrial measurement solutions. E&H uses Netilion cloud for device connectivity and insights.
Citizens Energy Group offers wastewater and utility services to Indianapolis businesses.
We are an IU student team
of 3 UX designers including
me.
Summary
Dropstop
Simple IoT dashboard solution for advanced Leak monitoring powered by Netilion Insights.
E&H is a global leader in industrial measurement solutions. E&H uses Netilion cloud for device connectivity and insights.
Contribution
Dashboard design, Information architecture
Dashboard redesign, Information architecture
UX designer
5 months
Figma, Miro
Design Impact
Reduced the unplanned downtime by 25 %
with new dashboard
Increased visibility of 7+ KPI’s to find leaks
effectively with the new dashboard
Problem
Citizen’s Energy, the client of E&H has been facing water loss issues which means losing
millions of gallons of water every day in a plant due to water leaks
Solution
New dashboard design to detect leaks and save water wastage
Summary
Dropstop
Simple IoT dashboard solution for advanced Leak monitoring powered by Netilion Insights.
Citizens Energy Group offers wastewater and utility services to Indianapolis businesses.
We are IU student
team of 3 UX designers
including me.
E and H store
Users can buy E and H products to upgrade resources
Monitoring
User can predict with alerts and tasks for leak detection
Alerts dashboard
Shows of all types of alerts in the phases of the plant to the user
Sectional panel
Shows different phases of the water treatment plant
Plant Overview
Shows overview with interactive legends and layers to view data insights
Key screens
Key screens
Plant Overview
Shows overview with interactive legends and layers to view data insights
Sectional panel
Shows different phases of the water treatment plant
Alerts dashboard
Shows of all types of alerts in the phases of the plant to the user
Monitoring
User can predict with alerts and tasks for leak detection
E and H store
Users can buy E and H products to upgrade resources
Current dashboard issues
Pain points - 3
Manual entry of data
Usability issues in the current
dashboard
Usability issues in the current
dashboard
Current Workflow
Research
1
Prototyping
Reflections
Wireframing
Analysis
Research
Design process
Prototyping
Reflections
Wireframing
Analysis
Research
Process
1
Research
Current workflow
Pain points -3
Manual entry of data
Usability issues in the current
dashboard
No Predictive insights
Current dashboard issues
Iterations ; Alerts page
Iterations; Overview page
Wireframing
3
Wireframing
3
Iterations; Overview page
Iterations; Alerts page
Insights
The dashboard now shows a collective data overview of sensors and other systems.
The solution provides Predictive
analytics to optimize maintenance requests.
Communication is improved with the manager and the engineer.
New workflow
Insights
Lacking communication within the team
Ensuring functionality and analyzing data is hard for Manager and Field Engineer
Providing better data visualization and collective data overview can help the manager
Manager persona
Field Engineer persona
Personas
Analysis
2
2
Analysis
Personas
Engineer persona
Manager persona
Insights
Lacking communication within the team
Ensuring functionality and analyzing data
is hard for Manager and Field Engineer
Providing better data visualization
and collective data overview can
help the manager
New workflow
Insights
The dashboard now shows a collective data overview of sensors and other systems.
The solution provides Predictive analytics to
optimize maintenance requests.
Communication is improved with the
manager and the engineer.
Insights
Solution is feasible as Citizens energy can use the sensors and cloud service of E and H
Reducing manual effort and centralization of data helps in desirability of the solution
Reducing manual effort and centralization of data helps in desirability of the solution
Prototyping
4
Prototyping
4
Insights
Solution is feasible as Citizens energy can
use the sensors and cloud service of E and H
Reducing manual effort and centralization
of data helps in desirability of the solution
The solution is viable as it helps in customer retention and competes with current trends
After implementing the new design it helped me learn how to highlight real-world data, and sensor performance, informed necessary alerts for a critical dashboard design.
Since, the client was an Industrial and manufacturing company, this helped me understand how complex the problems are in that industry
The problems were challenging to solve in understanding the whole treatment process for a waster water treatment plant and provide a solution that is economically feasible
Reflections
5
Reflections
5
After implementing the new design it helped me learn how to highlight real-world data, and sensor performance, informed necessary alerts for a critical dashboard design.
Since, the client was an Industrial and manufacturing company, this helped me understand how complex the problems are in that industry
The problems were challenging to solve in understanding the whole treatment process for a waster water treatment plant and provide a solution that is economically feasible